Thank you for using Wsends.com. This Refund Policy outlines the terms and conditions under which refunds may be issued for services purchased on our platform.

1. Digital Services and Subscriptions

Wsends.com provides digital marketing and CRM tools, including subscription-based access to our platform features.
Because our products and services are digital in nature and delivered immediately upon payment, we generally do not offer refunds once a purchase is completed, including subscriptions, upgrades, or add-ons.

2. No Refunds After Purchase

Once an order is placed and payment is processed:

• No refund, cancellation, credit, or return is available.

• All sales are final.

• This applies to both one-time purchases and recurring subscription fees.

Exception: If a subscription renews automatically and you did not intend to renew, you may contact support within *[e.g., 7 days] of renewal for review, but refunds are not guaranteed.

3. Cancellation of Subscription

You may cancel your recurring subscription at any time:

• Your access will remain active through the end of the current billing period.

• You will not be billed for future periods after cancellation.

• Charges already processed are not refundable.

  
  

4. Disputes and Refund Requests

Refund requests are handled at our discretion. To request a review:

• Email: support@wsends.com (or your official support address)

• Include your order/invoice number and reason for the request.

We may offer a partial refund only in exceptional circumstances (e.g., major technical failures on our platform).

5. Chargebacks

Customers agree not to initiate credit card chargebacks or payment disputes without first contacting Wsends.com support. Unresolved disputes may result in account suspension or termination.

6. Modifications to this Policy

We may update this Refund Policy at any time. Revised versions will be effective when posted on this page.